Role Placement
First, we work closely with you to establish your specific hiring requirements, ensuring that we understand exactly what you're looking for. Then, we leverage our extensive network of pre-screened English-speaking international talent from regions in Latin America known for their strong skills and competitive labor costs. We present you with only the top matches who meet your criteria.
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Once you've selected a candidate, we seamlessly initiate the onboarding process so that you can get them up to speed quickly.
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Our rigorous vetting procedure includes comprehensive skill evaluations, and we provide you with video resumes, ensuring that every candidate is thoroughly assessed. For specialized roles, we verify all certifications and can provide detailed portfolio reviews as needed.
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To give you peace of mind, we also offer a placement guarantee. If for any reason you're not satisfied with a hire, we'll provide a replacement at no additional cost.
Legality & Compliance
When it comes to hiring overseas contractors and employees, navigating the complex landscape of labor laws and tax obligations in their respective countries can be daunting. It’s crucial to ensure full compliance to avoid any legal pitfalls.
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That’s where we come in. Our expertise, coupled with our Employer of Record (EOR) services, guarantees that you meet all necessary legal requirements without the hassle. We have actual offices in the countries we operate in, and we take on the responsibility of managing payroll through international payment platforms, which means you won’t have to directly manage local tax laws or deal with compliance issues.
Logistics & Communication
Our talent pool is meticulously sourced from regions known for high English proficiency, ensuring seamless communication.
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To maintain the highest standards, we rigorously track key performance indicators (KPIs), monitor call quality, and offer ongoing training and coaching for our agents. This commitment ensures that they consistently meet your expectations.
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We establish clear communication and reporting guidelines, so your priorities are always front and center. Furthermore, our continuous support extends not just to you but also to our overseas talent. This includes regular check-ins, performance management assistance, and a dedicated account manager who is always ready to address any concerns.
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Our representatives are well-versed in common CRM tools like HubSpot and can be easily trained on your specific system to ensure accurate logging of interactions and lead statuses. We also facilitate a consistent onboarding process by utilizing tools such as Google Workspace or Microsoft Teams for effective information sharing, remote meetings, and screen sharing.
Task Vantage Features
Employees work 40 hours per week
Payroll Processing
Great English
Unlimited Replacements
Employee Time Tracking
24/7 Customer Support
Ready To Connect?
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Step 1
Schedule an appointment with us to let us know the role and responsibilities you are looking to outsource.
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Step 2
We will source and handle the first round interviews for you. Then we will present you with our top picks for you to interview and make your decision.
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Step 3
Your new partner is ready for action. Once your virtual assistant is integrated, you'll immediately see the impact on your productivity. Monitor progress, communicate seamlessly, and watch your business thrive while your new team member handles the details. This is more than a service—it's a launchpad for your future growth.